FAQs

Frequently Asked Questions

Want to know more about our services, team, or clinic? Explore our FAQs below. If you have any other questions, we’re here to help!

Our Services

What services do you offer?

We offer a wide variety of beauty and cosmetic treatments, including:

You can find more information and read FAQs about each treatment on its individual page.

Not sure which treatment is best for you? Don’t hesitate to get in touch. Our team will be happy to recommend the right option based on the results you’re looking for.

What results can I expect from my treatment?

The results you’ll see will depend on the treatment you pick and your personal goals. Your practitioner will give you a better understanding during your consultation.
You can look at some of our success stories to see the results we’ve achieved for other clients and also read our customer testimonials on each service page.

Are your consultations free?

Yes! Your time with us always begins with a free consultation and (depending on the treatment) patch test. This allows us to discuss your needs and give you a chance to meet our practitioners before moving forward with your treatment plan.

How should I prepare for my treatment?

Your practitioner will provide specific instructions during your first consultation, but here are a few general tips to help make sure your treatment goes smoothly:

  • Wear comfortable, loose-fitting clothes to make it easier if you need to change during the appointment.
  • Stay hydrated by drinking plenty of water before and after your session.
  • Try to avoid caffeine and alcohol on the day of your treatment, as they can impact how your body responds.
  • Arrive early so you have time to settle in and complete any necessary paperwork without rushing.
  • Let your practitioner know about any allergies, medications, or medical conditions before starting treatment.
  • Feel free to ask any questions you have. Your practitioner will be happy to explain anything and help put your mind at ease.
What should I do after my treatment?

After your treatment, be sure to follow the post-care instructions given by your provider. These usually involve avoiding sun exposure, heavy exercise, or specific skincare products. It’s also a good idea to schedule any follow-up appointments if needed.

Can I have my first session right after my consultation?

Whether or not you need to wait for your treatment depends on the procedure. If a patch test isn’t necessary, you can have it done right away. But if a patch test is required, you’ll need to wait at least 48 hours. A patch test is needed for these treatments:

  • Laser hair removal
  • Laser tattoo or cosmetic tattoo removal
  • Facials and skin rejuvenation
  • Carbon facial
  • Scalp micropigmentation
Can I bring someone with me for support?

We’d love to accommodate a support person during your appointment, but it may not always be possible due to clinic capacity and limited protective equipment. If you’d like someone to join you, please give us a call on the day of your appointment, and we’ll let you know if it’s an option.

What is your cancellation policy?

If you need to cancel or reschedule your appointment, we kindly ask that you let us know at least 24 hours beforehand.

Our Team

How many practitioners do you have?

Our team is made up of three experienced professionals – Reece, Louise, and Jordan – who are all passionate about their work. Each specialises in a different area of beauty and cosmetics, allowing us to offer a wide range of services.

What training and qualifications do you have?

All of our practitioners are highly trained and skilled in their respective fields. You can find out more about their qualifications, backgrounds, and areas of expertise, as well as view their course completion certificates, on our Meet the Team page.

Do all of your practitioners provide all services?

No. We believe in providing you with the highest standard of care, which is why our practitioners specialise in specific areas rather than offering a broad range of treatments. Whether you’re here for laser hair removal, body contouring, dermal fillers, or any other service, you’ll always be in the hands of the right expert for your treatment.

Finding Our Clinic

Where is Illusion Laser Clinic?

Our clinic is based in the centre of Verwood, just a stone’s throw from the New Forest.
You can find us at:

3a Ringwood Road
Verwood
Dorset
BH31 7AA

Where can I park?

There’s a free car park called Potters Wheel just a minute’s walk away from our high street location.

Are you easy to reach by bus?

Yes. The x6 bus stops right out front, so it’s easy to get to us even if you aren’t arriving by car.

Are you near a train station?

Our clinic is about a 20-30 minute taxi ride from Salisbury, Bournemouth, or Poole stations, and you’ll find a taxi rank right outside each station.

Let's Chat

If you have any questions we haven’t covered or feel ready to book your free consultation, get in touch online or call us on 01202 124 214. We’re looking forward to hearing from you!

Book Your Free Consultation & Patch Test

Treatments Bespoke To You

Every client is unique, which is why we spend time getting to know your situation before devising your treatment plan, matching your ideal outcome with one of the following:

Why Choose Illusion Laser Clinic?

The highest level of professionalism, quality, and care remain at the heart of Illusion Laser Clinic. We’ll always go above and beyond to make sure these are delivered, whatever treatment you choose.

Free Consultation

Your journey will begin with a free consultation to discuss your requirements and get to know our laser practitioners before going ahead with their treatment plans.

Fully Certified

Having undergone years of intensive training, our laser specialists have extensive knowledge in their area of expertise and work hard to continually refine their skills to deliver the highest standards.

Complimentary Samples

We have a vast range of organic skin products stocked in our clinic, and will be more than happy to provide free samples during your visit to keep your skin healthy between sessions.